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Privacy Policy

Effective Date: March 10, 2026

SVAHSV Inc. ("SVAHSV," "we," "us," or "our") is committed to protecting the privacy and personal information of individuals who interact with our business. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).

By using our website at svahsv.online or engaging with our services, you consent to the practices described in this policy.

1. Accountability

SVAHSV Inc. is responsible for the personal information under our control. We have designated a Privacy Officer who is accountable for our compliance with this policy and with PIPEDA. Questions, concerns, or complaints regarding our privacy practices should be directed to our Privacy Officer using the contact details at the bottom of this page.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you use our website, submit a contact form, or engage our services. This may include:

  • Your first and last name
  • Email address
  • Phone number (if provided)
  • Business name and role
  • Details about your project or inquiry as described in form submissions
  • Any other information you choose to provide in correspondence with us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, referring pages, and pages visited. This information is collected through standard web server logs and, where applicable, cookies or similar technologies.

3. Purpose of Collection

We collect and use personal information only for purposes that a reasonable person would consider appropriate in the circumstances. These purposes include:

  • Responding to your inquiries and contact form submissions
  • Providing, delivering, and improving our consultancy, app development, and funnel building services
  • Communicating with you about projects, proposals, or service updates
  • Sending commercial electronic messages where you have provided express consent, in compliance with CASL
  • Maintaining internal records and business administration
  • Meeting legal and regulatory obligations

4. Consent

We obtain your meaningful consent before or at the time of collecting personal information. By submitting information through our website contact form, you provide express consent for us to use that information for the purposes stated in this policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting our Privacy Officer. We will inform you of the implications of withdrawing consent. If you wish to opt out of receiving commercial electronic messages from us, you may do so by using the unsubscribe mechanism in any such message or by contacting us directly.

5. Limiting Collection, Use, Disclosure & Retention

We limit the collection of personal information to what is necessary for the purposes identified. We do not collect information indiscriminately and will not use or disclose your personal information for purposes other than those for which it was collected, except with your consent or as required by law.

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When personal information is no longer needed, we securely destroy, erase, or anonymize it.

6. Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service providers: We may share information with trusted third-party service providers who assist us in operating our website or conducting our business (for example, hosting providers, email service providers, or project management tools). These providers are contractually bound to use your information only as necessary to provide their services to us and to protect it accordingly.
  • Legal requirements: We may disclose your information if required to do so by law, regulation, court order, or other governmental request.
  • Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred as part of that transaction. You will be notified of any such change.

7. Transfers Outside of Canada

Some of our service providers may store or process personal information on servers located outside of Canada (for example, in the United States). When your information is transferred outside Canada, it may be subject to the laws of the jurisdiction in which it is held. We take reasonable steps to ensure that any third-party providers offer a comparable level of protection for your information.

8. Safeguards

We protect personal information using security safeguards appropriate to the sensitivity of the information. These include:

  • Secure, encrypted transmission of data via SSL/TLS on our website
  • Restricted access to personal information on a need-to-know basis
  • Use of reputable, security-conscious service providers
  • Regular review of our information handling and security practices

9. Your Rights Under PIPEDA

Under PIPEDA, you have the right to:

  • Access: Request access to the personal information we hold about you. We will respond to your request within 30 days.
  • Correction: Challenge the accuracy and completeness of your personal information and request that it be corrected or amended.
  • Withdraw consent: Withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions.
  • File a complaint: If you are not satisfied with our response to your concern, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.

To exercise any of these rights, please contact our Privacy Officer using the information below.

10. Cookies and Analytics

Our website may use cookies or similar tracking technologies to improve your browsing experience and to understand how our site is used. You may disable cookies through your browser settings; however, some features of our website may not function properly without them. We do not use cookies for advertising profiling.

11. Canada's Anti-Spam Legislation (CASL)

We comply with CASL when sending commercial electronic messages. We will only send you such messages if you have provided express consent (for example, by opting in through our website) or if we have implied consent based on an existing business relationship. Every commercial electronic message we send will identify SVAHSV Inc. as the sender, include our contact information, and contain a functional unsubscribe mechanism. We honour unsubscribe requests within 10 business days.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

13. Contact Us About Your Privacy

If you have questions, wish to exercise your privacy rights, or want to file a complaint about our handling of your personal information, please contact:

Rajiv Ramkrishnan, Founder

Responsible for SVAHSV INC's privacy practices

Email: hi@svahsv.online

Website: svahsv.online

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada to file a formal complaint.

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